Establishing or Terminating
In order to establish or cancel water, sewer and trash service in the City of Oceanside, you need to contact a Customer Account Representative from our Utility Services division at (760) 435-3900. If you prefer to do business in person, you are welcome to visit our office at 300-C North Ditmar Street, City Hall East.
A request for establishing service will result in a $35.00 set-up fee and should be made at least two working days prior to the desired date of occurrence. We have next day service, so if a request is made before 2:00 p.m. it will be included in the schedule for the following working day. If the water is turned off at the property, it can be turned on the same day as long as the request is made before 4:00 p.m. (3:00 p.m. on Fridays). Requests made after 4:00 p.m. (3:00 p.m. on Fridays) are subject to a $95.00 after-hour fee.